Heritage Paper Completes Rigorous ISO 9001:2015 Certification Process

01.08.19 // Heritage Paper

After a lot of hard work and commitment, we’re proud to officially announce that we’ve just completed our ISO 9001:2015 certification process.

Since 1997, Heritage Paper has been certified as ISO 9001. In fact, we were one of the early adopters in our industry of this globally recognized quality management standards program.

ISO 9001:2015, the most recent ISO 9001 update, is even more comprehensive and we’re pleased to have now completed what is a very rigorous certification process.

Quality constantly moving forward

“We’re extremely proud of our commitment to quality,” says Heritage Paper General Manager Hugh Lovelace. “Our recent ISO 9001:2015 certification helps us to continually move forward in that area, and equally important, allows us to publicly demonstrate and communicate our dedication to excellence. It’s an achievement that everyone — including our employees, partners, and customers — can all recognize and value.”

The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customers’ requirements, and that quality is consistently improved.

This Quality Management system is based on seven basic principles:

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

More details can be found in the ISO Quality Management Principles guide.

Ongoing commitment to excellence

Our recent ISO 9001:2015 certification is not an endpoint but rather a part of our ongoing commitment of providing superior packaging designs, efficiently managing our clients’ day-to-day inventory programs, turnkey equipment installations and fulfilling contracted packaging projects.

In everything we do to take care of our customers’ entire spectrum of packaging needs, we’re fully committed to the excellence upon which we’ve built our reputation over the past 40 years.

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